How Heartfelt Pages collects, uses, and stores personal information.

Last updated: March 10, 2026. This page gives a simple overview of how we handle account information, page content, support messages, and service data.

Privacy Policy

1. Information we collect

We may collect information you provide directly to us, including your name, email address, account details, page content, uploaded media, payment-related metadata, and messages sent through our support forms.

2. How we use information

We use personal information to provide the service, manage accounts, process orders, publish and host pages, communicate with you, improve the platform, and keep the service secure.

3. Payments and processors

Payments are processed by third-party providers. We do not store full card details on our own systems. Payment processors may collect and process information in line with their own privacy notices.

4. Storage and hosting

Content you create, including text, photos, and other page data, may be stored with our hosting and infrastructure providers so we can operate and deliver the service.

5. Support communications

If you contact us, we may keep a record of your message and our response so we can support your account, resolve issues, and improve service quality.

6. Your choices

You can request access to, correction of, or deletion of your personal information where applicable. You can also contact us if you want us to review or remove a specific page or account record.

7. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date on this page and reflect the revised policy here.

8. Contact

For privacy-related questions, contact us through the contact page or by email at support@heartfeltpages.co.uk.